Steve Landrum Service Support Manager

Steve Landrum
Service Manager
419-878-9727 ext. 210
Steve.Landrum@KES-USA.com

Technical Service

To request service or schedule maintenance on your Kaufman Engineered Systems machine, contact our technical service department or fill out the form below. Please have your machine model number and serial number, located inside the control panel on hand for expedited service.

 

Support Products:

  • Preventative maintenance program
  • System audits, equipment rebuilds and upgrade support
  • Non-proprietary spare/replacement parts
  • Fanuc Robot support and maintenance
  • Camera (Eye in the Sky) with VPN remote access
  • System safety upgrade for existing equipment
  • 24/7 emergency support

** If your service issue is an emergency and your robot is non-operational, please call 419-878-9727 ext. 200 during normal business hours (8:00-4:30 EST), or ext. 300 after business hours.

Technical Support
8:00am-4:30pm EST
Monday-Friday
419-878-9727 ext. 200

Emergency After
Hours Support

(voicemail)
24/7 Emergency Support
419-878-9727 ext. 300

 

 

Website updated: 8/10/17

 

 

  • Robotic PET Bottle Case Packer Robotic PET Bottle Case Packer
  • Ful Layer Robotic Palletizer Ful Layer Robotic Palletizer
  • FANUC Full Layer End of Arm Tooling with Vision FANUC Full Layer End of Arm Tooling with Vision
  • Turn Table Stretch Wrapper Turn Table Stretch Wrapper
  • Small Footprint Case Palletizer Small Footprint Case Palletizer
  • FANUC Bottle Case Packer FANUC Bottle Case Packer
  • Robotic Plastic Bottle Case Packer Robotic Plastic Bottle Case Packer
  • High Speed Robotic Case Packer High Speed Robotic Case Packer
  • Robotic Tray Palletizer Robotic Tray Palletizer
  • Full Layer Robotic Depalletizer Full Layer Robotic Depalletizer
  • Dual Robotic Case Palletizer Dual Robotic Case Palletizer
  • Case and Tote Palletizing System Case and Tote Palletizing System
  • Robotic Automatic Machine Loading System Robotic Automatic Machine Loading System
  • Automatic Machine Loader Automatic Machine Loader
  • Multi Infeed Robotic Palletizer Multi Infeed Robotic Palletizer
  • Robotic Case Packer and Palletizing System Robotic Case Packer and Palletizing System
  • Robotic Load Labeler Robotic Load Labeler
  • Pouch Tray Packer Pouch Tray Packer
  • Vacuum End of Arm Tool Vacuum End of Arm Tool
  • FANUC Robotic Tooling FANUC Robotic Tooling
  • Robotic Conveyor Palletizing System Robotic Conveyor Palletizing System
  • Full Layer Soft Product Palletizing System Full Layer Soft Product Palletizing System
  • KForce Overhead Stretch Wrapping System KForce Overhead Stretch Wrapping System
  • Full Automated Palletizing System Full Automated Palletizing System
  • Automated Tier Sheet Separator Automated Tier Sheet Separator
  • Robo Laner for Plastic and Glass Bottles Robo Laner for Plastic and Glass Bottles
  • Full Layer Spatula End of Arm Tooling Full Layer Spatula End of Arm Tooling
  • Dynamic Dunnage Dynamic Dunnage
  • Dual Load Stacker Dual Load Stacker
  • Full Layer Plastic Depalletizer Full Layer Plastic Depalletizer
  • Case Conveyor Case Conveyor
  • Case Roller Conveyor Case Roller Conveyor
  • Robotic Full Layer Palletizer Robotic Full Layer Palletizer
  • Automatic Machine Loader Automatic Machine Loader
  • Two Position Transfer Car Two Position Transfer Car
  • Roller Conveyor Roller Conveyor